An America based company which provides tools, products, services, etc for construction purposes. The company operates and sells on retail values and there headquarter is located in the Atlanta support centre at Georgia.
Home depot operates many different stores across the whole country and till year 2018 there were about 2,286 stores around the country.
It is known as the largest retail store for home décor and reconstruction facilities in the country.
About home depot:
About, 41 years ago in the year 1978 retailing industry is established by Bernard Marcus, Ron Brill, Pat Farrah, Arthur Blank, and Kenneth Langone in Georgia.
Then increased the expansion of the company in the middle 1980s created a few financial issues with fall in earnings at 42% and rise in debt to $200 million. The economic difficulties faced were because of stock price to fall.
The company later found several ways to redefine its location in the market and attain economic balance.
Ratings expected with recent experience in department:
- The prices of products.
- The time required to find a particular product.
- Products that you wish to see in stock.
- The quality of products available.
- The variety of products that are available.
- Does the product satisfy your need?
- Overall satisfaction based on the last experience.
Questions based on the associate:
- State the alertness of the associate.
- State the behavior of associate.
- Did the associate ignore you?
- Did he help you till the end?
- Was his guidance enough and understood?
- Did he approach you?
- None of the above
- Something else you experienced apart from the above situations.
Other questions that counts opinion of customers are:
- How did you become aware of the company?
- How did you come to know about the website?
- How did you purchase our product? online delivery or shop visit?
- Do you find any improvement after every visit?
- Do your expectations and actual product have vast difference?
- Do packaging of the product is as expected?
- Does your previous suggestion is implemented?
The company has contributed around $200 million in labour, money, time, and supplies to a number of causes including “Habitat for Human”.
They have provided grants to organizations that are veteran based and workers from local stores who work have a volunteer that would benefit volunteers.
The company also provides ready kits to the students of elementary school and donated $50 million to train 20,000 people as construction workers that could be useful for the coming ten years.
The company also trains veterans and US army soldiers high school students and disadvantaged youth.
Read More: Google survey
Even after being the world’s largest sector of construction supplies and production, the company contributes to social issues in terms of money and efforts or tool kits as well. Along with social they participate in environmental welfare and provide sponsorship to a various sports franchise.